Be the Solution with Maria Quattrone

Health, Wealth, and the Lost Art of Conversation in Sales

• Maria Quattrone • Season 1 • Episode 326

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Your health is your wealth, and what you do when you're not feeling your best reveals your true character and commitment to success. I'm sharing something controversial today, but it's a truth I've proven time and again: the foundation of every successful real estate transaction begins with a simple conversation.

While scrolling through social media, you'll find countless suggestions for growing your business—handwritten notes, coffee meetings, daily social posts—and yes, these all work eventually. But if you want results now, there's no substitute for blocking time on your calendar and making calls. I've personally conducted over 40 listing appointments this month alone, many from people I hadn't spoken with in years. Just yesterday, I reconnected with someone I sold a commercial property to a decade ago. I wasn't selling anything—I simply called to check in.

The real magic happens when you meet people where they are in their journey. Take Jeffrey, who I hadn't spoken with in two years. When I called, he couldn't believe the timing—after a four-year divorce settlement process, he needed my services immediately. This wasn't luck; it was the result of maintaining connections and following up consistently. Business is deeply personal, regardless of what conventional wisdom suggests. Your emotional intelligence—how you handle situations with grace and maintain calm during transactions—determines your success far more than any sales technique.

You already possess everything you need to succeed. The work happens inside you, in your heart, in your commitment to genuine connection. You are the solution, and you're the only one who can take the necessary actions to grow your business. So make today great, be productive, and remember that the most valuable asset in your business isn't a fancy CRM or marketing system—it's you and your willingness to reach out and truly listen to the people you serve.

Connect with Maria Quattrone:
Facebook: Maria Quattrone
Facebook Page: REMAX at Home Facebook
Facebook Page: Rise in Real Estate Facebook
LinkedIn: Maria Quattrone
YouTube: Maria Quattrone
Instagram: @maria_quattrone
TikTok: mariaquattronerealestate
Website: MQrealesate.com
Office number: 215- 607-3535

Speaker 1:

This may be controversial, but I want to talk to you about it today. Excuse me Still fighting with this. Whatever it is that I have, I'm going to tell you this much your health is your wealth. When you're not feeling good, nothing else really matters except for feeling good and getting your energy back. So I keep saying it over and over and over again Health is your wealth, being healthy. But I digress, I want to go back.

Speaker 1:

So what I'm going to talk about today seems to be like a bad thing. People don't want to hear reality. And I say people, people, let's say agents, mortgage, anybody who is involved in some type of sales. So what I'm going to say may be controversial, but I know that it works. And have you ever if you're a real estate agent, you're in mortgage, you're in title, you're in insurance have you ever went to a closing that first did not start somewhere with a conversation? So I want you to follow me. Have you ever been to a closing where, at some point in time, it didn't start with a conversation? I never had a closing that, never that didn't start with a conversation.

Speaker 1:

Right now I'm going through my old list of leads. I hate using that word Opportunities, contacts, people I've spoken to before. Some people could be two, three years, maybe longer and I'm going back, I'm calling them and I'm doing the work. So what is the controversial part of this message? It's doing the work, because work works, work works. I saw in a group it said write a handwritten note every day, meet somebody for coffee every day, do a video, I mean, do a Facebook post. That's fine. You can do all those things and eventually they too will work. But if you want to get sales right now, it's time blocking your schedule. It's making the calls, it's reaching out, because I know, because I do it personally, I know that this does work. I've done well over 40 listing appointments this month. I'll give you the tally later. I'm not going to sit here and pull it right up, but I can tell you that when do those people come from? Some are new. They called from marketing letters, but a lot of it they're in a database and there are people I talked to last year, the year before, maybe two years ago, three years ago. Not everybody's on our timeline of like let's sell the house now. So you got to meet people where they're at, meet people where they are at, and what I found excuse me, what I found is when you meet people where they're at, they appreciate that it's not your agenda, it's their agenda. We're just meeting them where they're at. They may be ready now. It might be 30 days, it might be 60 days, it might be.

Speaker 1:

I talked to somebody, jeffrey. I talked to Jeffrey two days ago. He's like I can't believe. You just called. He goes.

Speaker 1:

This has been going on for four years the settlement of this divorce. He goes on Tuesday. She's either buying a house or the house is going to go on the market next week. He needs you to give me a call on the 1st of May. He needs you to call me the day after. This is somebody.

Speaker 1:

Originally I talked to four years ago. He actually had me locked in his phone so when I called he knew that it was me but I hadn't talked to him in like two years. Two years, it doesn't matter how long it was before he talked to him. I called somebody yesterday and I just said hi, I haven't talked to him in like 10 years. Randomly called, but as I was going through the database, his name was next on the list and I had sold an investment commercial property for him like 10 years ago, he didn't need anything from me, I didn't care, I just called to say hi.

Speaker 1:

But it's calling checking in on people, seeing how they're doing and seeing if they need your service. So I do know what works best. And what works best is doing the work. Being human, being, genuine, being caring, that's what works best. That's how you connect with people. And if you don't connect with them, it's okay. Maybe they're not your people, but if you generally care for people, you will be able to connect with them on some level. And so the business of business is inside of your business, it's inside of you, it's inside of your database.

Speaker 1:

It all starts with here what's in our heart? It's what's in our heart, because business and personal is personal. And if you don't think it is, it is, and if you don't think it is, it is. It comes down to emotional intelligence where you are at, how you handle situations, how you can walk through them with grace and ease. Or are you one of those agents who is acting like a crazy person in the transaction? But when you're calm, you keep everybody calm, cool, collected, a professional, and the more that you can talk to people make you care, genuinely care, and meet them where they're at, the more it's going to work for you and for them.

Speaker 1:

And so the message today is the work happens here, it happens inside of us, and we have everything that we need to grow. We have to decide, and you have to have accountability for yourself and for your actions, or no action. So be the solution. You are the solution. You're the only one that can do it for you. Think about that. You are the only one, peter that was for you that can do it for you, nobody else. So with that, let's make it a great day, and I'm looking forward to a productive and very busy day. Have a great day, everybody.